Terms of service
Terms of Service – Elixea Tea
Welcome to Elixea Tea.
Throughout these Terms, “we”, “us” and “our” refer to Elixea Tea.
Elixea Tea operates this website and online store, including all related content, features, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
1. Eligibility & Account
By using our Services, you confirm that you are at least 18 years old or have permission from a parent or guardian.
You agree to provide accurate, current and complete information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account and for all activities under it.
2. Products
We aim to display our products as accurately as possible. However, colours and appearance may vary depending on your device.
All product descriptions and availability are subject to change at any time without notice. We reserve the right to limit quantities or discontinue products.
3. Orders
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.
Orders cannot be changed or cancelled once confirmed.
All purchases are subject to our Returns & Exchanges Policy.
Products are intended for personal use only and not for resale.
4. Pricing & Payment
All prices are listed in AUD unless otherwise stated and may change without notice.
Prices do not include shipping fees, taxes, or import duties unless specified.
You agree to provide valid payment details and authorise us to charge your selected payment method.
5. Shipping & Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs, or events outside our control.
Risk of loss passes to you once your order has been shipped.
6. Intellectual Property
All content on this website, including branding, images, text, and design, is the property of Elixea Tea and may not be used without permission.
7. Third-Party Tools & Links
We may provide access to third-party tools or links. These are provided “as is” and we are not responsible for their content or performance.
8. Shopify Relationship
Our store is hosted by Shopify, but all purchases are made directly with Elixea Tea.
Shopify is not responsible for any transactions, products, or issues arising from your purchase.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy.
10. Feedback
If you submit feedback, reviews, or suggestions, you grant us permission to use them for marketing or business purposes without compensation.
11. Errors & Inaccuracies
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed.
12. Prohibited Use
You agree not to misuse the Services, including:
- Engaging in unlawful activity
- Disrupting the website
- Attempting to access restricted areas
- Using the site for fraudulent purposes
We may suspend or terminate access if these Terms are violated.
13. Disclaimer of Warranties
Our Services and products are provided “as is” without warranties of any kind, except as required under Australian Consumer Law.
14. Limitation of Liability
To the extent permitted by law, Elixea Tea is not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.
Nothing in these Terms excludes your rights under the Australian Consumer Law.
15. Indemnity
You agree to indemnify and hold Elixea Tea harmless from any claims arising from your misuse of the Services or breach of these Terms.
16. Termination
We may suspend or terminate your access to our Services at any time without notice.
17. Governing Law
These Terms are governed by the laws of Western Australia, Australia.
18. Changes to Terms
We may update these Terms at any time. Continued use of the Services means you accept those changes.
19. Contact Information
For any questions about these Terms, please contact:
Elixea Tea
Email: elixea.tea@outlook.com
ABN: 39653306672